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Click here to download the DentalPlans.com Member's Agreement 
The following terms and conditions of this Member's Agreement ("Agreement") as well as the DENTALPLANS.COM website Terms of Use, Refund and Cancellation Policy, and Member's Home Page which are incorporated herein by reference as if fully set forth below, govern the dental plan or dental program ("Plan or Program") that you are purchasing through your submission of the enrollment form on the DENTALPLANS.COM website. All Members subscribing to a Plan or Program should read this Agreement and the incorporated Terms of Use, Refund and Cancellation Policy, and Member's Home Page carefully and communicate any questions that may arise to a DENTALPLANS.COM Member C.A.R.E. Representative at:
By Phone:
Toll Free - (800) 494-9294
Direct - (847) 954-0400
Fax - (800) 497-8440 |
U.S. Postal Mail:
DENTALPLANS.COM Member C.A.R.E.
250 S. Northwest Highway, Suite 340
Park Ridge, IL 60068 |
The DENTALPLANS.COM website is administered by DENTALPLANS.COM, INC., a licensed Florida Discount Medical Plan Organization, 8100 SW 10th Street, Suite 2000, Plantation, FL 33324.
MEMBER'S AGREEMENT
On behalf of yourself and your dependents, if applicable, the following are the terms and conditions of membership, including all documents included herein by reference above.
By submitting your enrollment request form, you acknowledge that you have read (on your own behalf and on behalf of your enrolled dependents) the following terms and conditions:
1. DESCRIPTION OF PROGRAM'S FEATURES:
Each Member is entitled to receive discounts on specified services when using a participating provider (Provider) as set forth on the DENTALPLANS.COM website Provider List. Members are entitled to receive certain dental services from Providers at predetermined rates and for a percentage discount off the Provider’s normal retail prices for such dental services. The dental provider listings on DENTALPLANS.COM are provided directly from each dental Plan or Program, and the respective dental Plan or Program provides DentalPlans.com with updates on a regular basis. Every effort has been made to ensure that only participating active providers are listed. We strongly recommend that you confirm that a provider is currently participating before you receive any services from that provider.
Other terms and conditions, the dental services eligible for discounts, and the discounted fees for the dental services included are listed in the Member’s Area Home Page (except for
the following plans: Aetna Dental Access, Vital Savings by Aetna, Preferred Network Access by CIGNA, Preferred Network Access by CIGNA (Dental Only), Alliance HealthCard Gold Card,& OptumHealth Allies Dental Program) and are subject to change, modification or substitution by the Members Plan or Program as updated by DENTALPLANS.COM from time to time, and Members shall receive a reasonable notification of any such change, modification or substitution. Fees for Services vary by region. In order to receive dental services at the discounted rate, a Member must present his/her Membership ID card to the Provider before dental services are rendered. Members must pay the Provider directly at the time of Service unless otherwise agreed upon between Provider and Member.
If a Member wishes to confirm whether a Plan or Program discount is available for a particular dental service, or wishes to confirm the current fee for a particular dental service, he/she
should first contact the Provider directly, and if any further assistance is necessary, a Member C.A.R.E. Representative at the toll-free number located above and/or on the Membership ID card.
2. MEMBERSHIP TERM:
Once the initial fee for Membership in the Plan or Program (Membership Fee) and any enrollment or non refundable $15 processing fee is paid and received, a Member will be entitled to all discounted dental services for the time period (Membership Term) that the Member selects at the time of purchase. The non refundable $15 processing fee is applicable in the following states: Alabama, Alaska, Arizona, Arkansas, California, Colorado, Connecticut, Delaware, Florida, Georgia, Hawaii, Idaho, Illinois, Indiana, Iowa, Kansas, Kentucky, Louisiana, Maine, Massachusetts, Michigan, Minnesota, Mississippi, Missouri, Montana, New Jersey, New Mexico, Nebraska, Nevada, New Hampshire, New York, North Carolina, North Dakota, Ohio, Oklahoma, Oregon, Pennsylvania, Rhode Island, South Carolina, South Dakota, Tennessee, Texas, Utah, Vermont, Virginia, Washington, West Virginia, Wisconsin, and Wyoming. The Member will receive a Plan or Program activation notice with such activation commencing within 72 hours of the purchase and remaining in force as long as Member continues to pay required Membership Fees and otherwise complies with the terms of this Agreement. Members may select from Membership Terms offered at the time of activation which include annual options. Member may change the Membership Term by calling Member C.A.R.E. before the new Membership Term at the number located on the Membership ID card.
3. AUTOMATIC RENEWAL OF MEMBERSHIP TERM:
YOUR MEMBERSHIP WILL BE AUTOMATICALLY RENEWED UP TO 30 BUSINESS DAYS PRIOR TO THE EXPIRATION DATE IDENTIFIED IN YOUR ORDER CONFIRMATION. “Business Day”
means any day other than a Saturday, Sunday or national legal holiday.
At the conclusion of your Membership Term, Membership in the Plan or Program will be renewed automatically unless the Member notifies DENTALPLANS.COM, either by telephoning a Member C.A.R.E. Representative at the number on the Membership ID card or by providing written notification to DENTALPLANS.COM before the new Membership Term, that he/she wishes to cancel his/her Membership in the Program.
Unless you are otherwise advised in advance by DENTALPLANS.COM, in the event that your initial membership order is paid in the form of an electronic payment (credit card or electronic check for the withdrawal of funds from your checking account), the automatic renewal and the non refundable $15 processing fee will also be charged to the same credit card or checking account that you provide in making your initial membership order. The non refundable $15 processing fee is applicable in the following states: Alabama, Alaska, Arizona, Arkansas, California, Colorado, Connecticut, Delaware, Florida, Georgia, Hawaii, Idaho, Illinois, Indiana, Iowa, Kansas, Kentucky, Louisiana, Maine, Massachusetts, Michigan, Minnesota, Mississippi, Missouri, Montana, New Jersey, New Mexico, Nebraska, Nevada, New Hampshire, New York, North Carolina, North Dakota, Ohio, Oklahoma, Oregon, Pennsylvania, Rhode Island, South Carolina, South Dakota, Tennessee, Texas, Utah, Vermont, Virginia, Washington, West Virginia, Wisconsin, and Wyoming.
In addition to providing notification to DENTALPLANS.COM, in order to terminate his/her Membership, the Member also must return his/her Membership ID card to DENTALPLANS.COM
before the new Membership term. If the Member either fails to notify DENTALPLANS.COM in writing that the Member is terminating the Membership and/or fails to return the Membership ID
card as required herein, Membership in the Program will be renewed automatically and the Membership Fee for an additional term will be charged against the Members credit card or by debit
to the Members checking account, as applicable. If the Member paid for the previous Membership by check, then he/she will be sent a bill for the Membership Fee. Should a Member have
any questions concerning the program, or the continuation or cancellation of Membership, he/she should telephone a Member C.A.R.E. Representative at the number on the Membership ID Card.
4. CANCELLATION AND REFUND POLICY:
If a Member wishes to cancel and/or terminate his/her Membership, the Member may cancel their Membership in accordance with the DENTALPLANS.COM Refund Policy then in effect in
the members respective state of residence. To view the DENTALPLANS.COM Refund Policy in effect in your respective resident state, please click on the link Refund and Cancellation Policy,
enter your resident US Postal ZIP code, and view and read the applicable Refund Policy. The Refund and Cancellation Policy in effect in your resident state at the time of your purchase is
hereby incorporated herein and made a part hereof by reference.
Any cancellation of Membership in the Plan or Program will not affect any dental services or discounts received by a canceling Member before the effective date of the cancellation.
5. COMPLAINT PROCEDURE:
Any complaint regarding Plan or Program Membership should be directed to Member C.A.R.E. at the toll-free number on your ID card or in writing to the address shown above.
6. MEMBERSHIP PAYMENT/BILLING:
Unless payment is made by check (other than a direct debit), payment of the initial Membership Fee and/or any renewal Membership Fee will be made automatically by a charge against
the Members credit card or by a debit to the Members checking account (depending on the payment option authorized by the Member) for the full amount of the Membership Fee for the
Membership Term. Members who chose to pay Membership Fees by a direct charge against the Members Credit card or by a direct debit to the Members checking account statement may not
receive notice from DENTALPLANS.COM of a subscription payment due, rather the Member will be notified of the billing on his/her credit card or checking account statement. Each Member
hereby authorizes DENTALPLANS.COM to bill and receive payment for the Membership Fee as set forth in the Agreement. DENTALPLANS.COM reserves the right to increase the Membership
Fee for a future Membership Term, in which case the Member will be notified of the increased Membership Fee, which will be effective upon renewal of the Program Membership.
Checks returned as unpaid (NSF) will be assessed a $25.00 service charge. Past due accounts that are not brought current within 15 days of the e-mail notice are subject to suspension
and possible account termination.
Unless you are otherwise advised in advance by DENTALPLANS.COM, in the event that your initial membership order is paid in the form of an electronic payment (credit card or electronic
check for the withdrawal of funds from your checking account), the automatic renewal will also be charged to the same credit card or checking account that you provide in making your initial
membership order. Provided that your discount plan benefits have not been used, a full refund will be issued within the first 60 days of the automatic renewal. After 60 days, membership
is subject to the cancellation policy detailed above. In the event that your initial membership order is paid via regular U.S. Mail in the form of a paper check or money order, it is the
responsibility of the member to supply DENTALPLANS.COM with current payment information to process membership renewal. Payment options are limited to the following: credit card,
electronic check withdrawal, or paper check or money order sent regular U.S. Mail.
In order for your membership to continue without interruption, your renewal payment must be received three (3) weeks prior to the expiration date identified in your order confirmation.
In the event that DENTALPLANS.COM attempts to automatically renew your membership but is unable to do so due to the cancellation or inactivation of your credit card or other form
of electronic payment, DENTALPLANS.COM will attempt to notify the member through the e-mail address on record. In all events, it is the responsibility of the member to ensure that
DENTALPLANS.COM has received payment for membership renewal three (3) weeks prior to the expiration date identified in the order confirmation. DENTALPLANS.COM is not responsible
and assumes no liability to any member for any members failure to provide DENTALPLANS.COM with current payment information for membership renewal.
7. MEMBER ACKNOWLEDGEMENTS:
Membership in the Plan or Program and or Members rights or duties under this Agreement may not be assigned or delegated without the prior express written consent of DENTALPLANS. COM and/or its licensed participating Discount Medical Plan Operators. Member agrees that he/she will use his/her Plan or Program Membership only for his/her personal benefit or for the benefit of his/her Family Members (if Family Program is elected). Family Members are defined by the specific Plan or Program chosen by the Member. A Members violation of this Paragraph may, at the discretion of DENTALPLANS.COM and/or its licensed participating Discount Medical Plan Operators, result in immediate termination of the Plan or Program Membership. DENTALPLANS.COM and/or its licensed participating Discount Medical Plan Operators, bear no responsibility for the payment of or contribution to any use, sales or other tax that may be imposed on the dental services by any federal, state or other taxing authority. Payment of such taxes will remain the sole responsibility of the Member or the Provider of the dental services, as applicable. Member is responsible for paying Providers and/or vendors for all dental services rendered unless otherwise agreed upon by Member and Provider or vendor. DENTALPLANS.COM and/or its licensed participating Discount Medical Plan Operators, are in no way is responsible for the dental services provided by a Provider or vendor. The Program is not insurance and it may not reduce deductibles, co-payments or other out-of-pocket expenses for dental services that are covered by insurance.
Members Plan or Program provides Member access to a network of participating dentists who are independent practicing dentists. Participating providers are independent contractors in private practice and are neither employees nor agents of DENTALPLANS.COM and/or its parents, subsidiaries or affiliates (DENTALPLANS.COM)or its licensed participating Discount Medical Plan Operators. The availability of any particular provider cannot be guaranteed, and provider network composition is subject to change without notice. DENTALPLANS.COM and/or its licensed participating Discount Medical Plan Operators, does not provide medical, dental or any other treatment and is not responsible for outcomes. All medical, dental and/or other health care is the responsibility of the treating provider, in consultation with the Member. Your selection of the provider is also the responsibility of the Member and is not based on any representations by DENTALPLANS.COM and/or its licensed participating Discount Medical Plan Operators.
The dentists and providers participating in the respective Plans and/or Programs have agreed to make certain services and supplies available to Members on a Reduced Fee Service basis. The term Reduced Fee Service means a service that is available to a Member at a discount from fees normally charged by the provider and for which the Member is solely financially responsible. Member understands that all payments to providers are due and payable at the time of service, unless another payment arrangement is mutually agreed upon between the Member and the treating provider. Members may be subject to the treating providers late payment and other office policies.
In order to access Reduced Fee Service rates, the Member must present his/her Program ID card to the providers office at the time of his/her appointment. In the event any of the terms and conditions hereof are violated by Member, Members participation in the Plan or Program may be terminated immediately.
8. DISCLAIMER OF WARRANTIES:
DENTALPLANS.COM AND/OR ITS PARTICIPATING LICENSED DISCOUNT MEDICAL PLAN OPERATORS ARE NOT A MERCHANT, MANUFACTURER, OR A PROVIDER OF THE DENTAL SERVICES. DENTALPLANS.COM DOES NOT GIVE ANY WARRANTY, EXPRESS OR IMPLIED,
AS TO DESCRIPTION, QUALITY, MERCHANTABILITY, FITNESS FOR ANY PARTICULAR PURPOSE, PRODUCTIVENESS, OR ANY OTHER MATTER, FOR ANY SERVICES OR MERCHANDISE
PURCHASED OR RECEIVED BY A MEMBER FROM A PROVIDER OR VENDOR THROUGH HIS/HER MEMBERSHIP IN THE PLAN OR PROGRAM. MEMBER SHOULD NOT RELY ON DENTALPLANS.
COMS SKILL OR JUDGEMENT IN SELECTING A PROVIDER OR VENDOR FOR THE SERVICES AVAILABLE TO MEMBERS. IN THE EVENT ANY PRODUCT OR SERVICE PURCHASED OR
RECEIVED BY A MEMBER IS CANCELLED, MODIFIED, DEFECTIVE, OR OTHERWISE UNSATISFACTORY TO THE MEMBER, THE MEMBER WILL LOOK SOLELY TO THE PROVIDER, SELLER,
MERCHANT, VENDOR OR MANUFACTURER OF THE PRODUCT OR DENTAL SERVICE FOR ANY REPAIR, EXCHANGE, REFUND OR SATISFACTION OF CLAIM.
9. GENERAL RELEASE:
Each Member, for himself/herself, and on behalf of any Family Member who uses the services under the Plan or Program Membership (Membership Participant), hereby forever releases,
acquits and discharges each of DENTALPLANS.COM and its employees, officers, directors, agents and affiliates from any and all liabilities, claims, demands, actions and causes of action
that such Member, Membership Participant or Members legal representative(s) may have by reason of any damage or personal injury sustained as a result of or during the course of the use
of any dental service. The sole recourse available to a Member, Membership Participant or Members legal representative(s) against DENTALPLANS.COM will be cancellation of the Program
Membership as provided in Paragraph 4.
10. NOTICES:
Any notice, consent, approval, complaint, request or other written communication given or required under this Agreement must be sent by first class mail, postage prepaid, or by
an overnight delivery service such as Fed Ex or United Parcel Service, and addressed to the Member, at the address shown in DENTALPLANS.COMs records, or from the Member to
DENTALPLANS.COM, at:
DENTALPLANS.COM Member C.A.R.E.
250 S. Northwest Highway, Suite 340
Park Ridge, IL 60068
11. ENTIRE AGREEMENT:
This Agreement, taken in conjunction with the DENTALPLANS.COM Terms of Use and ZIP code specific Refund and Cancellation Policy, and Members Home Page which are hereby
incorporated by reference, set forth the entire agreement and understanding between the parties with regard to Members Membership in the Plan or Program and constitutes a final,
complete and exclusive statement of the terms of the agreement between the parties with respect to Members Membership in the Plan or Program. Any other representation, inducement,
promise or agreement shall be of no force or effect.
12. VALIDITY AND ENFORCEABILITY:
The validity or unenforceability of any term of this Agreement will in no way affect the validity or enforceability of any other term of this Agreement.
13. GOVERNING LAW:
Unless your state law requires otherwise, this Agreement will be governed and construed in accordance with the laws of the State of Florida regardless of any application or principles regarding conflicts of laws.
14. HEADINGS:
The headings or captions provided throughout this Agreement are for reference purposes only and will in no way affect the meaning or interpretation of this Agreement.
15. AMENDMENT:
Except as otherwise set forth in the DENTALPLANS.COM website Terms of Use, this Agreement may only be amended in a writing signed or otherwise electronically acknowledged by the parties.
16. WAIVER OF BREACH:
A waiver by DENTALPLANS.COM of a breach of any provision of this Agreement will not be deemed a waiver by DENTALPLANS.COM of any other breach of the same or different provision.
DISCLOSURE:
Plans and Programs offered by DENTALPLANS.COM are NOT insurance. The DENTALPLANS.COM website is administered by DENTALPLANS.COM, INC., a licensed Florida Discount Medical Plan Organization, 8100 S.W. 10th Street Suite #2000, Plantation, FL 33324.The plan purchased does not meet the minimum creditable coverage requirements under M.G.L. c. 111M and 956 CMR 5.00. The plan provides discounts at certain health care providers for medical services. The plan does not make payments directly to the providers of medical services. The plan member is obligated to pay for all health care services but will receive a discount from those health care providers who have contracted with the discount medical plan organization.
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The DENTALPLANS.COM website is administered by DENTALPLANS.COM, INC., a licensed Florida Discount Medical Plan Organization, 8100 S.W. 10th Street Suite #2000, Plantation, FL 33324. Plans and Programs offered by DentalPlans.com are not health insurance policies. Plans and Programs offered by DentalPlans.com provide discounts at certain health care providers for medical services. Plans and Programs offered by DentalPlans.com do not make payments directly to the providers of medical services. The Plan or Program member is obligated to pay for all health care services but will receive a discount from those health care providers who have contracted with the Plan, Program or discount plan organization.
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Special promotions including but not limited to additional months free and Membership Rewards® points from American Express are not available to California residents.
© 1999-2012 DentalPlans.com, Inc. All Rights Reserved. Patents Pending. Blue Cross and Blue Shield of Florida is an Independent Licensee of the Blue Cross and Blue Shield Association. |
 
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